McElroy Deutsch was operating a diverse, complex telecommunications environment with multiple service providers, misaligned contract renewal dates, and a network architecture that no longer supported the firm's technology goals. Rising expenses, insufficient bandwidth, and the administrative burden of managing disjointed carriers, invoices, and support contacts across all 11 locations placed significant strain on the firm's IT team. Without a more resilient foundation, the firm's ability to support cloud applications, UCaaS, and future SaaS initiatives was increasingly at risk.
C4 Communications conducted a comprehensive audit of McElroy Deutsch's existing carrier environment, contracts, costs, and network architecture to uncover opportunities to reduce spend and improve performance. The assessment revealed that consolidating the firm's fragmented provider relationships under a single, well-architected solution could deliver meaningful improvements across cost, resiliency, and operational simplicity.
After the audit, C4 partnered with BCN to design and implement a fully managed network transformation that combined dedicated internet as the primary connection, business broadband as a secondary layer for diversity and cost efficiency, and Bigleaf's MSP-friendly SD-WAN to optimize app performance, improve failover, and manage traffic across all connections. BCN's project management team coordinated deployments across all 11 locations, while C4 continues to handle the firm's ongoing carrier coordination, office relocations, service transitions, and client advocacy via the C4 Assurance full-lifecycle program.
Through its partnership with BCN, C4 Communications helped McElroy Deutsch gain: