--- title: MicroCare Eliminates Infrastructure Risk and Builds for What's Next description: See how C4 Communications helped MicroCare create a more resilient, scalable cloud foundation with a TierPoint-managed Azure solution in this case study. image: https://www.c4communications.com/hubfs/site-files/services/ucaas/ucaas-2-1.png --- [![C4 Communications](https://www.c4communications.com/hubfs/site-files/global/c4-logo-blue-black.svg)](https://www.c4communications.com/) Who We Are Who We Serve What We Do Resources [![Book a Consult](https://no-cache.hubspot.com/cta/default/21510856/1af80677-21d0-49c8-9c3c-e50f884e4507.png)](https://cta-redirect.hubspot.com/cta/redirect/21510856/1af80677-21d0-49c8-9c3c-e50f884e4507) Who We Are Trusted, provider-neutral advisors to SMBs since 2001. [About C4](https://www.c4communications.com/about) Provider-Neutral Your advocate across 500+ provider partners. 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[Cloud CommunicationsUCaaS, contact center, and customer experience platforms.](https://www.c4communications.com/services/cloudcommunications) [UCaaS](https://www.c4communications.com/services/ucaas) [Contact Center / CX](https://www.c4communications.com/services/contact-center) [ConnectivityInternet, SD-WAN, and SASE across every site.](https://www.c4communications.com/services/connectivity) [Internet](https://www.c4communications.com/services/internet) [SD-WAN/SASE](https://www.c4communications.com/services/sd-wan) [InfrastructureInfrastructure decisions made simpler.](https://www.c4communications.com/services/infrastructure) Cloud, colocation, and data center services sized to your footprint, with disaster recovery built in. [Cyber SecurityEndpoint, cloud, and network security.](https://www.c4communications.com/services/cybersecurity) Layered protection across endpoint, cloud, and network. Assessed, deployed, and managed. [Mobility + IoTWireless, IoT, and mobile device management.](https://www.c4communications.com/services/mobility) Carrier plans, devices, IoT connectivity, and MDM managed as one program. [SoftwareMicrosoft, Google, and AWS licensing and adoption.](https://www.c4communications.com/services/software) Licensing, provisioning, and adoption support across the major cloud software platforms. [Artificial IntelligenceLLMs, agentic AI, and Copilot.](https://www.c4communications.com/services/ai) Practical AI adoption across your existing stack, from Copilot rollouts to agentic workflows. [Book a Consult](https://www.c4communications.com/contact) Resources [BlogNews, guides, and product updates](https://www.c4communications.com/blog) [Case StudiesHow we've helped businesses like yours](https://www.c4communications.com/case-studies) [![Book a Consult](https://no-cache.hubspot.com/cta/default/21510856/1af80677-21d0-49c8-9c3c-e50f884e4507.png)](https://cta-redirect.hubspot.com/cta/redirect/21510856/1af80677-21d0-49c8-9c3c-e50f884e4507) ![logo-microcare-tierpoint](https://www.c4communications.com/hs-fs/hubfs/site-files/Case%20study%20-%20MicroCare/logo-microcare-tierpoint.png?width=579&height=100&name=logo-microcare-tierpoint.png) # MicroCare Eliminates Infrastructure Risk and Builds for What's Next ![casestudy-microcare-1](https://www.c4communications.com/hubfs/site-files/Case%20study%20-%20MicroCare/casestudy-microcare-1.png) ## Industry Manufacturing ## Challenge MicroCare's legacy ERP environment was struggling to keep up with the company's growth. Remote users lacked reliable access, performance issues impacted productivity across international locations, and there were multiple single points of failure across the infrastructure. As risk to the business mounted, MicroCare's leadership recognized the need for a more resilient, scalable foundation. ## Results C4 Communications helped MicroCare migrate to a TierPoint-managed Azure environment, eliminating critical infrastructure vulnerabilities with built-in redundancy and establishing a scalable cloud foundation to support the company's ongoing global growth. [www.microcare.com](https://www.c4communications.com/case-studies/www.microcare.com) ### 150 ### Distributed Employees ### 7 ### Locations Worldwide ### 1 ### Unified Environment “C4 didn't just recommend a solution. They made sure it worked for our business, our budget, and our future. That's the kind of partner you want in your corner.” Nathan Miller Director of IT, MicroCare ![casestudy-microcare-2](https://www.c4communications.com/hubfs/site-files/Case%20study%20-%20MicroCare/casestudy-microcare-2.png) ## About MicroCare MicroCare is a global manufacturing company that specializes in formulating and blending cleaning, coating, lubricating, and disinfecting fluids for industries including electronics, telecommunications, medical device manufacturing, metal finishing, and commercial maintenance. With 150 employees across seven locations – five domestic and two international – MicroCare strives to deliver unparalleled cleaning results while prioritizing people and the planet. ## The Challenge As MicroCare expanded globally, its legacy ERP environment struggled to keep up. Remote users across international locations faced persistent performance issues and unreliable secure access, directly impacting productivity. At the infrastructure level, there was no built-in redundancy, leaving the business exposed to significant operational risk. With the company's growth accelerating and infrastructure vulnerabilities becoming harder to ignore, leadership recognized that MicroCare needed a more resilient, scalable environment built to support its expanding, geographically distributed business. ## The Solution To address these vulnerabilities head-on, MicroCare turned to C4 Communications to identify a hosting environment that could meet the demands of its ERP system and broader infrastructure. C4's Solution Consultant led a structured evaluation comparing a SaaS-based transition, migration to hyperscale platforms such as Azure and AWS, and a TierPoint-managed Azure environment. The process included a total cost of ownership (TCO) analysis and a visual architecture design to align stakeholders across the business. The analysis showed that moving to a modern cloud environment would be cost-neutral from an operational standpoint while delivering meaningful improvements in resiliency, scalability, and performance. Based on those findings, C4 recommended a TierPoint-managed Azure solution, driven by its reliability, alignment with MicroCare's existing cloud strategy, and the opportunity to consolidate Azure workloads into a single, unified environment. TierPoint designed the cloud architecture with built-in disaster recovery and business continuity, built and configured the environment, and managed the migration from the legacy hosting platform. TierPoint also secured approximately $25,000 in Microsoft funding, which covered the majority of migration costs and significantly reduced MicroCare's upfront investment. C4's project management team ensured the new environment was securely integrated into MicroCare's existing SASE network – creating a unified architecture that improved both security and app performance across the manufacturer's global locations. Post-implementation, C4 and TierPoint remain actively engaged to monitor usage, control costs, and continuously optimize the environment as it moves into steady-state operations. ## The Results Thanks to C4's help, MicroCare gained immediate operational improvements and an infrastructure set up for long-term success. With the new solution, MicroCare was able to: - Establish a **resilient, cloud-based ERP environment** with built-in redundancy that eliminates single points of failure - Implement a documented **disaster recovery (DR) failover playbook** to ensure a structured and repeatable response during outages - Deploy a **scalable infrastructure foundation** capable of supporting ongoing growth through acquisition and geographic expansion - Access TierPoint’s **managed Azure expertise**, improving day-to-day operations, monitoring, and long-term platform health - Consolidate workloads into a **centralized cloud environment**, simplifying architecture and improving visibility across systems - Leverage **advanced cloud capabilities on demand**, including platforms like Azure AI services to support innovation ![c4-logo-1](https://www.c4communications.com/hubfs/c4-logo-1.png) ###### P: (860) 432-4500 F: (860) 432-0140 E: [info@c4communications.com](mailto:info@c4communications.com) [![C4 Communications, LLC BBB Business Review](https://www.c4communications.com/hubfs/logo-bbb.svg)](https://www.bbb.org/us/ct/manchester/profile/telecommunications/c4-communications-llc-0111-110088608/#sealclick) ### Who We Are - [Our Company](https://www.c4communications.com/about) - [Our People](https://www.c4communications.com/our-people) - [Our Providers](https://www.c4communications.com/providers) - [Careers](https://www.c4communications.com/sectors/careers) ### Who We Serve - [Manufacturing](https://www.c4communications.com/sectors/manufacturing) - [Financial Services](https://www.c4communications.com/sectors/financial-services) - [Construction](https://www.c4communications.com/sectors/construction) - [Retail](https://www.c4communications.com/sectors/retail) - [Non-Profits](https://www.c4communications.com/sectors/non-profits) - [Connecticut](https://www.c4communications.com/regions/connecticut) - [Nationwide](https://www.c4communications.com/regions/nationwide) ### How We Do It - [Contact Center](https://www.c4communications.com/services/contact-center) - [UCaaS](https://www.c4communications.com/services/ucaas) - [Internet](https://www.c4communications.com/services/internet) - [SD-WAN](https://www.c4communications.com/services/sd-wan) - [Full Lifecycle Management](https://www.c4communications.com/services/full-lifecycle-management) - [Infrastructure](https://www.c4communications.com/services/infrastructure) - [Mobility](https://www.c4communications.com/services/mobility) - [Cyber Security](https://www.c4communications.com/services/cybersecurity) ### Resources - [Contact Us](https://www.c4communications.com/contact) - [Blog](https://www.c4communications.com/blog) - [Case Studies](https://www.c4communications.com/case-studies) ©2026 C4 Communications All rights reserved ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "C4", "url" : "https://www.c4communications.com/case-studies/author/c4-1" }, "dateModified" : "2026-08-26T15:49:26.484Z", "datePublished" : "2026-08-26T15:49:26.000Z", "headline" : "MicroCare Eliminates Infrastructure Risk and Builds for What's Next", "image" : [ "https://www.c4communications.com/hubfs/site-files/services/ucaas/ucaas-2-1.png" ], "mainEntityOfPage" : { "@id" : "https://www.c4communications.com/case-studies/tierpoint-managed-azure-microcare", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.c4communications.com/hubfs/site-files/global/c4-logo-blue-black.svg" }, "name" : "C4 Communications, LLC" } } ```