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C4 Partners With BCN to Deliver 900% Bandwidth Increase for McElroy Deutsch

casestudy-mcelroy-1

Industry

Legal Services

Challenge

McElroy Deutsch was looking to streamline a diverse, complex telecom environment across 11 offices – multiple providers, contracts, and invoices – with insufficient bandwidth and limited resiliency to support its growing cloud and communications initiatives.

Results

C4 combined BCN’s aggregator‑based connectivity model with MSP‑friendly SD‑WAN from Bigleaf to help the law firm consolidate its telecom environment into a high-performance network solution, increasing bandwidth by 900%, cutting telecom spend by 50%, and generating $1.25 million in projected savings over three years.

https://www.mdmc-law.com/

11

Offices Across the U.S.

900%

Bandwidth Increase

$1.25M

Projected Savings Over 3 Years

"C4 has been great in every step of the process. Their availability is always there, and their support is always there."


McElroy, Deutsch, Mulvaney & Carpenter, LLP

Morristown

McElroy Deutsch

McElroy, Deutsch, Mulvaney & Carpenter, LLP is a law firm with nearly 200 attorneys and professional staff members working from 11 offices across 9 states. The firm provides a broad range of legal services across multiple industries and disciplines, making dependable, secure connectivity essential to supporting its attorneys and staff across every location.

Challenge

McElroy Deutsch was operating a diverse, complex telecommunications environment with multiple service providers, misaligned contract renewal dates, and a network architecture that no longer supported the firm's technology goals. Rising expenses, insufficient bandwidth, and the administrative burden of managing disjointed carriers, invoices, and support contacts across all 11 locations placed significant strain on the firm's IT team. Without a more resilient foundation, the firm's ability to support cloud applications, UCaaS, and future SaaS initiatives was increasingly at risk.

Solution

C4 Communications conducted a comprehensive audit of McElroy Deutsch's existing carrier environment, contracts, costs, and network architecture to uncover opportunities to reduce spend and improve performance. The assessment revealed that consolidating the firm's fragmented provider relationships under a single, well-architected solution could deliver meaningful improvements across cost, resiliency, and operational simplicity.

After the audit, C4 partnered with BCN to design and implement a fully managed network transformation that combined dedicated internet as the primary connection, business broadband as a secondary layer for diversity and cost efficiency, and Bigleaf's MSP-friendly SD-WAN to optimize app performance, improve failover, and manage traffic across all connections. BCN's project management team coordinated deployments across all 11 locations, while C4 continues to handle the firm's ongoing carrier coordination, office relocations, service transitions, and client advocacy via the C4 Assurance full-lifecycle program.

Results

Through its partnership with BCN, C4 Communications helped McElroy Deutsch gain:

  • 900% increase in available bandwidth across all office locations
  • 50% reduction in telecommunications spending
  • $1.25 million in projected savings over three years
  • Future-ready SD-WAN to support current and IT SaaS  initiatives
  • Stronger network resiliency through a redundant connectivity strategy
  • Simplified IT management via a single, BCN-managed solution
  • Reduced operational burden with BCN's white-glove project management
  • Ongoing client advocacy through C4 Assurance lifecycle management